Privacy Policy

In very basic terms, Matthew Owen Photography totally respect’s your personal information and will only ask you for the information that we really need from you in order to deliver ourservice and to comply with appropriates legislation.   We will look after it in the same way we would want our data to be looked after: keeping it secure! We will only share it with others where we need their help us deliver our service to you (such as our professional printing laboratory who may need your name and address to post your purchases). Be assured that we will never share your information in any other circumstances nor will we sell it on elsewhere!
If you have any questions or would like further information regarding the data held about you, please contact privacy@matthewowen.photography.

Introduction

Matthew Owen Photography takes your privacy very seriously. This privacy policy has been prepared in line with the EU’s General Data Protection Regulation (GDPR), which promotes fairness and transparency for all individuals in respect of their personal data. This privacy policy applies to all data we process, and by using Matthew Owen Photography you consent to our collection and use of such data.

Updated: 24th May 2018

1. What information do we collect?
As a data controller, we collect a variety of data in order to deliver our services, and we will manage your personal data transparently, fairly and securely. We may ask you to provide us the following data:
  • Enquiries: The Matthew Owen website employs a number of contact forms to help you make contact.  This process collects your first name, last name, email address, telephone number, business name, and website.
  • News Letters: The news letter signup form on the Matthew Owen website will ask for your first name, last name, and email address.
  • Booking Information: During the booking process, we will ask for the first name, last name, and postal address.
  • Payment Details: Our online payment provides (PayPal and Stripe) may require your email address, first name, last name, and postal address in order to perform fraud checks and process your payment to Matthew Owen Photograpy.
  • Additional information: We may collect additional information when you contact us for help, communicate with us via social media channels or contact us through third-party services.
We will also record a date of birth for all persons we photograph under the age of 13 and require the parent or a legal guardian to consent to photography.
Obviously being a photographic business we also create and manage images as per our contractual agreement(s).
We use the above data to:
  • To deliver our service to you;
  • For marketing purposes;
  • Personalise your experience;
  • To provide access to your galleries;
  • Facilitate online payment.
We collect this data on the following lawful basis:
  • Consent;
  • To arrange or fulfil a Contract;
  • To meet a legal obligation other than a Contract.
When you visit our website, we also collect Cookies. These are small pieces of data that websites send to a user’s computer and are stored on the user’s web browser. They are designed to enable the website to remember information, such as what a user might have put in a shopping cart for example. This helps us to:
  • Personalise your experience;
  • Deliver our service to you;
  • Improve our systems by analysing our site performance and measure the usage of features;
  • Advertise our services to you.

2. Which third parties do we share Personal Data with?

Your information is shared with our third-parties who provide and support services to Matthew Owen Photography. We will only share information that is necessary for the third-party to complete the service and require them to use the information a manner that is consistent with this policy.

The types of third party your data is shared with includes:

  • Web analystics services (Google) (outside EEA, governed by Privacy Shield);
  • Email provider (EEA);
  • Newsletter provider (outside EEA, governed by Privacy Sheild);
  • Accountants (EEA);
  • Payment processors (EEA);
  • Website hosting (EEA);
  • Printing labs (EEA);
  • Album supplier (EEA);
  • Backup provider (EEA);
  • Gallery hosting (EEA).
There are also certain situations in which we may share access to your personal data without your explicit consent; for example, if required by law, to protect the life of an individual, or to comply with any valid legal process, government request, rule or regulation.
3. Why do we share your Personal Data with the above?
We share your data in order to:
  • To deliver our service to you;
  • To maintain and improve our service to you;
  • To personalise your experience and market our service to you;
  • To communicate with you about our service.

We may transfer personal data to a country outside of the European Economic Area (EEA) if necessary.  For example, if a third party we utilise could have servers located outside of the EEA. If this is the case, we will either obtain your consent or otherwise ensure that the transfer is legal and your data is secure by following the EU’s guidelines. You can see above where we send data outside of the EEA and on what basis we do so.

4. How do we keep your personal data secure?
Matthew Owen Photography employ technical safeguards intended to protect against accidental or unlawful destruction, loss, alteration and disclosure of personal information. We secure your data by:
  • Operating a paper-less booking process and client management system, ensuring that no hard copies of personal data exist;
  • Using Secure Socket Layer (SSL) technology on the Matthew Owen Photography website and all Internet-based services that store/access Personal Information (including customer management system, payment providers, gallery providers, and cloud backup providers);
  • Using a client management system that encrypts data in transit (over the Internet) and at rest (either on a device in use by Matthew Owen Photography or the provider’s server);
  • Securing local devices that access sources of Personal Information by using disk-level encryption, strong passwords/biometrics, and perimeter firewalls.
In the unlikely event of a criminal breach of our security we will inform the relevant regulatory body within 72 hours and, if your personal data were involved in the breach, we will also inform you.
5. Changes to our privacy policy and control
We may change this privacy policy from time to time. When we do, we will let you know by changing the date on this policy, notifying customers of only significant changes. By continuing to access or use our services after those changes become effective, you agree to be bound by the revised privacy policy.
6. Your rights
You have the following rights:
  • the right to be informed about the collection and use of your personal data
  • the right of access to your personal data and any supplementary information
  • the right to have any errors in your personal data rectified
  • the right to have your personal data erased
  • the right to block or suppressing the processing of your personal data
  • the right to move, copy or transfer your personal data from one IT environment to another
  • the right to object to processing of your personal data in certain circumstances, and
  • rights related to automated decision-making (i.e. where no humans are involved) and profiling (i.e. where certain personal data is processed to evaluate an individual).
While we do not hold personal data any longer than we need to, the duration will depend on your relationship with us, and whether it is ongoing. We may keep some of your personal data for up to 7 years after our working contract with you has finished for Tax legislation purposes.  After this time we will archive your photographs indefinitely along with your relevant details and consent forms. This is due to requests for replacement images being made several years after being taken.

7. Contact Information

If you have any questions about this Privacy Policy or if you are looking to exercise any of your rights, you may contact us at privacy@matthewowen.photography.

Matthew Owen is a lifestyle photographer known for creating beautiful portraits and capturing the little moments that make family life special, as well as helping local artisan businesses to show they world how amazing they are.  He lives with his wife and two children in  Trentham, Stoke-on-Trent, Staffordshire - just minutes from the Cheshire, Shropshire, and Derbyshire borders.